“TV Everywhere” Not Often Deployed, but Valued by Subscribers

“TV Everywhere” (TVE) services aren’t yet being used much by consumers, and that may be the result of low deployment, which has yet to reach 50% of America’s multichannel TV subscribers, according to recent study results from The Diffusion Group (TDG). Despite its growing pains, TVE could find a willing customer base: new data from EPIX suggests that the more screens subscribers watch content on, the more value they attach to their pay TV service. That’s important for an industry that suffers from chronically low customer satisfaction ratings. (more…)